问：目前的EMS、DHL、TNT、UPS、FEDEX贵司是什么折扣？
答：目前国际快递一直处于价格上下调幅度比较大，实际价格随着市场价格及国际航空燃油的浮动而变化。烦请买家出货前，先行咨询掌柜确认折扣价格。
问：国际快递运费是怎么样计算的？
答： 1．计费重量单位：特快专递行业一般以每0.5KG（0.5公斤）为一个计费重
2．首重与续重：特快专递货品的寄递以个0.5KG为首重(或起重)，每增加0.5KG为一个续重。通常起重的费用相对续重费用较高。
3．实重与材积：是指需要运输的一批物品包括包装在内的实际总重量称为实重；当需寄递物品体积较大而实重较轻时，因运输工具（飞机、火车、船、汽车等）承载能力及能装载物品体积所限，需采取量取物品体积折算成重量的办法做为计算运费的重量，称为体积重量或材积。体积重量大于实际重量的物品又常称为轻?孜铩?
4．计费重量：按实重与材积两者的定义与国际航空货运协会规定，货物运输过程中计收运费的重量是按整批货物的实际重量和体积重量两者之中较高的计算。
（注：目前只有国际EMS按照重量来计算的，其他的国际快递都是按照实际重量
规则物品：长（cm）×宽(cm)×高(cm)÷5000=重量（KG）例：(图1）
不规则物品：长（cm）×宽(cm)×高(cm)÷5000=重量（KG）
例：(图2）
GRR%J1B1M7T1N28H4]QK8W8
问：国际快递都是一样的，我随便找一家寄不是一样的吗？
答：错！不管走什么货物，都要找一个有经验的，懂国际快递，信用高的，有良好长期销售记录的卖家，更何况这种直接快递公司对客户快件的售后，更要找个懂的有耐心的快递公司，不然发货后随便一点小问题都能让您手足无措，本店郑重承诺：不管您是发一个小文件，或者是1百多公斤的货物，我们都一视同仁，售后服务做到百分百让您满意。
近来发现很多快递公司在发完货物扔个快递单号给客户后，未对客户提供充分快递售后的服务，造成客户求助无门（部分因卖家经常不在线），每天都有很多已在别处快递公司发货的买家前来咨询和求助，本店这边也承诺如有国际快递一些问题咨询，我们会尽我们所能知道的告知客户。我们不排斥客户在其他快递公司发货，但是我们不认同不负责任的做法，要认识到服务才是根本，负责才是成功之母。
问：我没有寄过国际快件，具体的流程是怎样操作的呢？
答：亲。其实操作流程很简单.咨询好快递价格→发货给掌柜→掌柜收到货物确认好重量价格并打印好运单→您拍下链接付款→掌柜帮你发货并告知单号和查询网址→您客户完好无损收到货物→您确认付款好评。
问：我没有支付宝，货款可以通过银行转账给你吗？
答：您好，没有问题的，可是亲要注意咯，小店是以后款到发货的模式来针对银行汇款客户的,您的款项在当天汇给我们之后，请马上联系掌柜。掌柜查询之后将在时间内帮您把货物发出，以免造成货物行程的耽误。
问：如果我的货物在运输的途中，损坏或者丢失是否有提供赔偿的呢？
答：请亲将自己容易破碎的货物包装好，避免物品在中转过程中出现破损等情况。在中转过程中如有包裹丢失（此情况绝少发生）店主按50元/KG，但是不得超出600元/票赔偿予客户，贵重物品请客户自行购买保险。
问：我客户签收后，发现里面货物损坏了，这样能赔偿吗？
答：不好意思哦，因为签收后，官方是不承认于是在快递途中损坏的，所以是没有办法赔偿的。亲要记住哦.快递在派送的时候要先验货在签收，要懂得维护自身的合法权益。
Liurun freight forwarding Co., Ltd. is committed to building China's largest and most professional international express delivery, international shipping, FBA warehousing, international express, special line transportation enterprises in the United States, with a huge service network. Shenzhen AirMedia International Freight Forwarding Co., Ltd. has won the recognition of many companies and institutions for its high coverage and efficient services.
Q: what's your discount for EMS, DHL, TNT, ups and FedEx?
A: at present, the price of international express delivery has been greatly reduced. The actual price changes with the market price and the fluctuation of international aviation fuel. Please consult the shopkeeper to confirm the discount price before the buyer delivers the goods.
Q: how is the international express freight calculated?
A: 1. Billing weight unit: express delivery industry generally takes 0.5kg (0.5kg) as a billing weight
2. First weight and renewal weight: the first weight (or lifting) of express delivery goods is 0.5kg, and each additional 0.5kg is a renewal weight. Generally, the cost of lifting is higher than that of continuous lifting.
3. Actual weight and volume: refers to the actual total weight of a batch of articles to be transported, including packaging; when the volume of the articles to be delivered is large and the actual weight is light, due to the limit of the carrying capacity of the means of transport (aircraft, train, ship, automobile, etc.) and the volume of the articles to be loaded, the method of measuring the volume of the articles and converting it into the weight should be taken as the weight to calculate the freight, which is called volume Weight or volume. Items with a volume weight greater than the actual weight are often referred to as light weight?
4. Billing weight: according to the definition of real weight and volume and the provisions of the International Air Freight Association, the weight of freight collected in the process of cargo transportation is calculated according to the higher of the actual weight and volume weight of the whole batch of cargo.
(Note: at present, only international EMS is calculated by weight, and other international express delivery is calculated by actual weight
Regular items: length (CM) × width (CM) × height (CM) ÷ 5000 = weight (kg) example: (Figure 1)
Irregular items: length (CM) × width (CM) × height (CM) ÷ 5000 = weight (kg)
Example: (Figure 2)
GRR%J1B1M7T1N28H4]QK8W8
Q: international express delivery is the same. Isn't it the same when I find any one?
Answer: wrong! No matter what kind of goods you go, you need to find an experienced seller who knows international express delivery, has high credit and good long-term sales record. What's more, this kind of direct express company needs to find an experienced and patient express company for after-sales service of customer express. Otherwise, any small problem after delivery will make you at a loss. Our store solemnly promises that no matter you send a small document, Or more than one hundred kilograms of goods, we all treat the same, after-sales service to achieve 100% to your satisfaction.
Recently, it was found that many express companies failed to provide sufficient express after-sales service after sending the goods to customers with a express bill number, resulting in no door for customers to ask for help (part of the seller is often not online). Every day, many buyers who have already delivered goods from other express companies come to consult and ask for help. Our store also promised that if there are some questions about international express delivery, we will do our best Tell the customer what you know. We do not exclude customers from delivering goods to other express companies, but we do not agree with the irresponsible approach. We should realize that service is the foundation and responsibility is the mother of success.
Q: I haven't sent international express. How is the specific process?
Answer: pro. In fact, the operation process is very simple. Consult the express delivery price → deliver the goods to the shopkeeper → the shopkeeper receives the goods, confirms the weight price and prints the good luck note → you take the link payment → the shopkeeper delivers the goods for you, informs the order number and the inquiry website → your customer receives the goods intact → you confirm the payment praise.
Q: I don't have Alipay. Can I transfer the money to you through the bank?
A: Hello, there's no problem, but I'd like to pay attention to it. The small shop is designed for customers who remit money from the bank in the future. Please contact the shopkeeper immediately after your money is remitted to us on the same day. After the shopkeeper inquires, he will help you to deliver the goods within the time, so as not to cause the delay of the goods trip.
Q: if my goods are damaged or lost in transit, is there any compensation?
A: please pack the goods that are easy to break in person to avoid damage during transit. In case of package loss (which rarely happens) in the transit process, the owner shall compensate the customer at the price of 50 yuan / kg, but not more than 600 yuan / ticket. The customer shall purchase insurance for valuables.
Q: after my customer signed for it, he found that the goods inside were damaged. Can we make compensation?
A: I'm sorry, because the official didn't admit that it was damaged during express delivery after signing, so there is no way to compensate. Remember that express delivery should first check the goods and sign for them, and know how to protect their legitimate rights and interests.